What started in 2021 as a small crafting and balloon décor business has grown into Complex Custom Co, a bridge between entrepreneurs, small businesses, organizations, and the world. What began as a one-woman team working on a single-needle machine has evolved into a full-fledged operation using a 12-needle commercial embroidery machine, helping businesses elevate their brand presence.Since rebranding in 2023, we’ve proudly served clients across a variety of industries, delivering high-quality embroidery, custom patches, and direct-to-film designs. Our work is known for its attention to detail, creativity, and professionalism.At Complex Custom Co, our goal is simple: to help businesses increase brand awareness through personalized apparel that reflects their unique identity. With our commitment to quality, creativity, and community, we aim to be a trusted branding partner for organizations throughout the region and beyond, making custom embroidery accessible, affordable, and impactful for small businesses.
Dedicated to sharing the value of a helping hand in business, Shantell enhances every customer experience with durable, professional, and distinctive branding that brings each brand’s vision to life. — Shantell, Complex Custom Co.
At Complex Custom Co, community isn’t just a value, it’s the heart of everything we do. We are proud to give back, volunteer, and actively participate in the village that surrounds us. Our mission goes beyond logos and branding; it’s about fostering real connections, supporting local initiatives, and creating a lasting impact. Every project, every partnership, and every stitch is an opportunity to strengthen our community and celebrate the people who make it thrive.